Privacy & Cookies Policy

Last updated: 27th November

This Privacy & Cookies Policy explains how Wylie Number Plates Ltd (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit wylienumberplates.co.uk or purchase products from us.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK-GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).


1. Who We Are

Wylie Number Plates Ltd
Website: https://www.wylienumberplates.co.uk
Email: info@wylienumberplates.co.uk
Phone: 028 9032 7885
Address: Wylie Number Plates Ltd, Unit 7, Nelson Trade Centre, Nelson Street, Belfast, BT15 1BH
Company Number: NI668854
Registered in Northern Ireland

We act as the data controller for the personal information we process.


2. What Personal Data We Collect

A. Information You Provide

  • Name
  • Billing and delivery address
  • Email address
  • Phone number
  • Payment information (processed securely by third-party providers; we do not store full card details)
  • Order details (including number plate specifications)
  • Documents required by law for purchasing number plates (e.g., driving licence, V5C logbook)

B. Automatically Collected Data

When visiting our website, we may collect:

  • IP address
  • Browser type
  • Device type
  • Pages viewed and actions taken
  • Cookies and tracking data (see Section 10)

C. Documentation Required by Law

To comply with number plate manufacturing regulations, we may collect:

  • Proof of identity
  • Proof of entitlement to the registration

This is processed only for legal compliance.


3. How We Use Your Personal Data

We use your data to:

  • Process and fulfil orders
  • Verify identity and entitlement to purchase a number plate (legal requirement)
  • Manage customer communication
  • Facilitate secure payments
  • Improve our website and customer experience
  • Send marketing communications (if consented)
  • Maintain legal and financial records

We do not sell personal data.


4. Legal Bases for Processing

We process your information under:

  • Contract – to fulfil your order
  • Legal obligation – for number plate verification and record keeping
  • Legitimate interests – to operate and improve the website
  • Consent – for marketing and non-essential cookies

5. Data Retention

We retain your data only as long as necessary for legal and operational purposes:

  • Number plate purchase records: 3 years
  • Order and transaction data: 6 years (for accounting and tax obligations)
  • Marketing preferences: until you withdraw consent
  • Cookies: see Section 10 for durations

Data is securely deleted or anonymised when no longer required.


6. Sharing Your Data

We may share your data with:

  • Payment processors (e.g., PayPal, Stripe)
  • Delivery and courier services
  • Website hosting and analytics providers
  • Law enforcement or regulatory authorities, if required

All third parties must comply with UK-GDPR.

We never sell your personal information.


7. International Transfers

If your data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:

  • UK adequacy regulations
  • Standard Contractual Clauses (SCCs)

8. Your Rights Under UK-GDPR

You have the right to:

  • Access your data
  • Rectify inaccurate information
  • Request erasure (“right to be forgotten”) 
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request a copy of your data
  • Complain to the Information Commissioner’s Office (ICO)

Please note we cannot delete any data that we are required to keep by law.

ICO website: https://ico.org.uk

To exercise your rights, contact us at info@wylienumberplates.co.uk.


9. Data Security

We use appropriate technical and organisational measures to safeguard your information, including:

  • SSL/TLS encryption
  • Secure payment processing
  • Access controls
  • Regular monitoring and auditing

However, no online service can guarantee absolute security.


10. Cookies and Tracking Technologies

This section explains how we use cookies in compliance with PECR and UK-GDPR.

A. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the site work properly and collect information to improve performance.

Cookies may be:

  • Session or persistent
  • First-party or third-party

B. Cookies We Use

1. Strictly Necessary Cookies (Always active)

Essential for:

  • Checkout and cart functionality
  • Account/session management
  • Security
  • Saving cookie consent preferences

Examples:

  • PHPSESSID — Maintains user session
  • cookie_consent — Stores your cookie settings

These do not require consent.


2. Performance & Analytics Cookies (Require consent)

These cookies help us understand how visitors interact with the website so we can improve content, layout, and performance.

Examples (if enabled):

  • Google Analytics (_ga, _gid, _gat)
  • Microsoft Clarity session analysis cookies

These cookies will only load if you provide consent via our cookie banner.


3. Functionality Cookies (Require consent)

These cookies enhance your browsing experience by remembering choices you make, such as:

  • Saved preferences
  • Remembering items in your basket
  • Improved website customisation

These are disabled unless consent is given.


4. Advertising / Marketing Cookies (Require consent)

We may use marketing cookies to:

  • Track browsing for personalised adverts
  • Measure marketing campaign effectiveness
  • Integrate tools such as Facebook Pixel or Google Ads

These cookies are off by default and only activate if you opt in.


C. Cookie Table

Essential / Strictly Necessary Cookies (Always Active)

These cookies are required for the website and shop to function.

Cookie NamePurposeTypeDuration
woocommerce_cart_hashRemembers items in your cartEssential (WooCommerce)Session
woocommerce_items_in_cartTracks number of items in cartEssential (WooCommerce)Session
wp_woocommerce_session_*Stores a unique code for each customer to retrieve cart dataEssential (WooCommerce)2 days
woocommerce_recently_viewedPowers the “recently viewed products” widgetEssential (WooCommerce)Session
store_notice[notice id]Saves store notice dismissalEssential (WooCommerce)Session
PHPSESSIDMaintains session stateEssential (Server)Session
cookie_consentSaves your cookie preferences from the cookie bannerEssential6–12 months

These cookies do not store personal information, only functionality data.


WordPress Functionality Cookies

Cookie NamePurposeTypeDuration
wordpress_logged_in_*Identifies logged-in usersEssential (WordPress)Session
wordpress_sec_*Security/session verificationEssentialSession
wp-settings-*Customises the WordPress admin interface (admin users only)Functionality1 year
wp-settings-time-*Stores admin interface preferencesFunctionality1 year

Visitors who are not logged in may not receive these.


Analytics Cookies (Require Consent)

If you use Google Analytics on WooCommerce:

Cookie NamePurposeTypeDuration
_gaDistinguishes unique usersAnalytics (Google)2 years
_gidTracks daily user behaviourAnalytics (Google)24 hours
_gatThrottles server request ratesAnalytics (Google)1 minute

These only activate if the user accepts analytics cookies.


Marketing Cookies (Require Consent)

Only applicable if you use advertising integrations like Facebook Pixel or Google Ads.

Cookie NamePurposeTypeDuration
_fbpFacebook ad trackingMarketing3 months
frFacebook ad delivery measurementMarketing3 months
IDEGoogle Ads remarketing cookieMarketing1 year

These cookies are off by default unless the user opts in.


D. Managing Cookies

1. Through our Cookie Banner

You can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customise your preferences

You can change your choices at any time.

2. Through Your Browser

Most browsers allow you to block or delete cookies:

  • Chrome
  • Firefox
  • Safari
  • Edge
  • Opera

Blocking essential cookies may affect website functionality.


11. Children’s Data

Our services are not intended for children under 16. We do not knowingly collect or process personal data relating to children.


12. Changes to This Policy

We may update this Privacy & Cookies Policy from time to time. The updated version will be published on this page with a revised “Last updated” date.

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