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Privacy & Cookies Policy
Last updated: 27th November
This Privacy & Cookies Policy explains how Wylie Number Plates Ltd (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit wylienumberplates.co.uk or purchase products from us.
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK-GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
1. Who We Are
Wylie Number Plates Ltd
Website: https://www.wylienumberplates.co.uk
Email: info@wylienumberplates.co.uk
Phone: 028 9032 7885
Address: Wylie Number Plates Ltd, Unit 7, Nelson Trade Centre, Nelson Street, Belfast, BT15 1BH
Company Number: NI668854
Registered in Northern Ireland
We act as the data controller for the personal information we process.
2. What Personal Data We Collect
A. Information You Provide
- Name
- Billing and delivery address
- Email address
- Phone number
- Payment information (processed securely by third-party providers; we do not store full card details)
- Order details (including number plate specifications)
- Documents required by law for purchasing number plates (e.g., driving licence, V5C logbook)
B. Automatically Collected Data
When visiting our website, we may collect:
- IP address
- Browser type
- Device type
- Pages viewed and actions taken
- Cookies and tracking data (see Section 10)
C. Documentation Required by Law
To comply with number plate manufacturing regulations, we may collect:
- Proof of identity
- Proof of entitlement to the registration
This is processed only for legal compliance.
3. How We Use Your Personal Data
We use your data to:
- Process and fulfil orders
- Verify identity and entitlement to purchase a number plate (legal requirement)
- Manage customer communication
- Facilitate secure payments
- Improve our website and customer experience
- Send marketing communications (if consented)
- Maintain legal and financial records
We do not sell personal data.
4. Legal Bases for Processing
We process your information under:
- Contract – to fulfil your order
- Legal obligation – for number plate verification and record keeping
- Legitimate interests – to operate and improve the website
- Consent – for marketing and non-essential cookies
5. Data Retention
We retain your data only as long as necessary for legal and operational purposes:
- Number plate purchase records: 3 years
- Order and transaction data: 6 years (for accounting and tax obligations)
- Marketing preferences: until you withdraw consent
- Cookies: see Section 10 for durations
Data is securely deleted or anonymised when no longer required.
6. Sharing Your Data
We may share your data with:
- Payment processors (e.g., PayPal, Stripe)
- Delivery and courier services
- Website hosting and analytics providers
- Law enforcement or regulatory authorities, if required
All third parties must comply with UK-GDPR.
We never sell your personal information.
7. International Transfers
If your data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:
- UK adequacy regulations
- Standard Contractual Clauses (SCCs)
8. Your Rights Under UK-GDPR
You have the right to:
- Access your data
- Rectify inaccurate information
- Request erasure (“right to be forgotten”)
- Restrict or object to processing
- Withdraw consent at any time
- Request a copy of your data
- Complain to the Information Commissioner’s Office (ICO)
Please note we cannot delete any data that we are required to keep by law.
ICO website: https://ico.org.uk
To exercise your rights, contact us at info@wylienumberplates.co.uk.
9. Data Security
We use appropriate technical and organisational measures to safeguard your information, including:
- SSL/TLS encryption
- Secure payment processing
- Access controls
- Regular monitoring and auditing
However, no online service can guarantee absolute security.
10. Cookies and Tracking Technologies
This section explains how we use cookies in compliance with PECR and UK-GDPR.
A. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help the site work properly and collect information to improve performance.
Cookies may be:
- Session or persistent
- First-party or third-party
B. Cookies We Use
1. Strictly Necessary Cookies (Always active)
Essential for:
- Checkout and cart functionality
- Account/session management
- Security
- Saving cookie consent preferences
Examples:
- PHPSESSID — Maintains user session
- cookie_consent — Stores your cookie settings
These do not require consent.
2. Performance & Analytics Cookies (Require consent)
These cookies help us understand how visitors interact with the website so we can improve content, layout, and performance.
Examples (if enabled):
- Google Analytics (_ga, _gid, _gat)
- Microsoft Clarity session analysis cookies
These cookies will only load if you provide consent via our cookie banner.
3. Functionality Cookies (Require consent)
These cookies enhance your browsing experience by remembering choices you make, such as:
- Saved preferences
- Remembering items in your basket
- Improved website customisation
These are disabled unless consent is given.
4. Advertising / Marketing Cookies (Require consent)
We may use marketing cookies to:
- Track browsing for personalised adverts
- Measure marketing campaign effectiveness
- Integrate tools such as Facebook Pixel or Google Ads
These cookies are off by default and only activate if you opt in.
C. Cookie Table
Essential / Strictly Necessary Cookies (Always Active)
These cookies are required for the website and shop to function.
| Cookie Name | Purpose | Type | Duration |
| woocommerce_cart_hash | Remembers items in your cart | Essential (WooCommerce) | Session |
| woocommerce_items_in_cart | Tracks number of items in cart | Essential (WooCommerce) | Session |
| wp_woocommerce_session_* | Stores a unique code for each customer to retrieve cart data | Essential (WooCommerce) | 2 days |
| woocommerce_recently_viewed | Powers the “recently viewed products” widget | Essential (WooCommerce) | Session |
| store_notice[notice id] | Saves store notice dismissal | Essential (WooCommerce) | Session |
| PHPSESSID | Maintains session state | Essential (Server) | Session |
| cookie_consent | Saves your cookie preferences from the cookie banner | Essential | 6–12 months |
These cookies do not store personal information, only functionality data.
WordPress Functionality Cookies
| Cookie Name | Purpose | Type | Duration |
| wordpress_logged_in_* | Identifies logged-in users | Essential (WordPress) | Session |
| wordpress_sec_* | Security/session verification | Essential | Session |
| wp-settings-* | Customises the WordPress admin interface (admin users only) | Functionality | 1 year |
| wp-settings-time-* | Stores admin interface preferences | Functionality | 1 year |
Visitors who are not logged in may not receive these.
Analytics Cookies (Require Consent)
If you use Google Analytics on WooCommerce:
| Cookie Name | Purpose | Type | Duration |
| _ga | Distinguishes unique users | Analytics (Google) | 2 years |
| _gid | Tracks daily user behaviour | Analytics (Google) | 24 hours |
| _gat | Throttles server request rates | Analytics (Google) | 1 minute |
These only activate if the user accepts analytics cookies.
Marketing Cookies (Require Consent)
Only applicable if you use advertising integrations like Facebook Pixel or Google Ads.
| Cookie Name | Purpose | Type | Duration |
| _fbp | Facebook ad tracking | Marketing | 3 months |
| fr | Facebook ad delivery measurement | Marketing | 3 months |
| IDE | Google Ads remarketing cookie | Marketing | 1 year |
These cookies are off by default unless the user opts in.
D. Managing Cookies
1. Through our Cookie Banner
You can:
- Accept all cookies
- Reject non-essential cookies
- Customise your preferences
You can change your choices at any time.
2. Through Your Browser
Most browsers allow you to block or delete cookies:
- Chrome
- Firefox
- Safari
- Edge
- Opera
Blocking essential cookies may affect website functionality.
11. Children’s Data
Our services are not intended for children under 16. We do not knowingly collect or process personal data relating to children.
12. Changes to This Policy
We may update this Privacy & Cookies Policy from time to time. The updated version will be published on this page with a revised “Last updated” date.